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What Does Human Resources Do?

Ever wonder what Human Resources does at your company? Here's an overview of what your company's Human Resources department is likely up to.


Here are the various aspects of a Human Resources department and what each function means:

  • Talent Acquisition - All things hiring. Talent Acquisition can span from workforce planning, recruiting (and developing recruitment strategies), managing applicants through an Applicant Tracking System (ATS), screening and selecting resumes, conducting interviews and navigating candidates through the hiring experience from start to hired!

  • Administration - Talented HR administrators, coordinators or generalists take care of HR administration, such as Employment Proposal or Employment Agreement writing, keeping Human Resources Information Systems (HRIS) up to date with accurate employee data, compliance, reporting and other administrative tasks.

  • Payroll, Compensation and Benefits - A Payroll Manager, a Compensation & Benefits Manager or an HR representative is likely making sure employees are compensated fairly for their market value, as well as on time and accurately through their Payroll system, while deducting the appropriate taxes and allocating any other payments allotted to employees. Anyone overseeing Benefits will ensure employees are properly enrolled and likely negotiating the terms of the Benefits and Employee Assistance plans and educating the workforce on what the company offers.

  • Human Resources Management - In some organizations, this could also be called People Operations or People and Culture. HR Management oversees all areas of the employment journey, from hiring, onboarding, training, coaching and development, scheduling, remunerating, employee relations, and terminations.

I have an issue at work. What can I go to HR with?

So, you have an issue at work. What can HR help me with?

  • The first step would be to go to your direct manager with the issue at hand, if you're comfortable. Usually, they'll be able to support you and answer most inquiries. If they can't, they'll direct you to HR, or if they need help tackling your issue, they should ask your permission to get HR involved to better support you.

  • If you're not comfortable going to your manager, reach out to your HR representative directlyabout any of the following topics:

    • Workplace Harassment or Violence

    • Mental Health

    • Performance Management

    • Professionalism

    • Interpersonal Relationships at work

    • Career Coaching or Career Advice


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